Shipping policy

Last Updated: June 2026

At Vexora, we strive to deliver your orders quickly and efficiently. Please review our shipping policy below for information regarding processing times, delivery estimates, and shipping destinations.

Order Processing

All orders are processed within 24 hours of purchase (excluding weekends, public holidays, and periods of exceptionally high demand).

As a dropshipping business, orders are fulfilled and shipped directly from our trusted supplier network. This allows us to offer competitive pricing and efficient worldwide delivery.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Destinations & Delivery Times

United Kingdom

Free Express Shipping

  • Processing Time: Ships within 24 hours
  • Estimated Delivery: 1–2 business days
  • Cost: Free

European Union

We currently ship to countries across the European Union, including Austria, Belgium, Bulgaria, and other EU member states.

Free Express Shipping

  • Processing Time: Ships within 24 hours
  • Estimated Delivery: 3–5 business days
  • Cost: Free

International Shipping

We ship to select international destinations, including:

  • United Arab Emirates
  • Australia
  • Canada
  • And other supported international countries/regions

Free Express Shipping

  • Processing Time: Ships within 24 hours
  • Estimated Delivery: 3–5 business days
  • Cost: Free

Tracking Information

All orders include tracking. Once your order has been dispatched, tracking details will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking updates to appear in the carrier's system.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Customs clearance procedures
  • Carrier disruptions
  • Weather conditions
  • High seasonal demand
  • Factors outside our control

Delivery estimates are not guaranteed and should be considered approximate.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us as soon as possible. Once an order has been shipped, we may be unable to make changes to the delivery address.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 7 days of the expected delivery date.

To assist with claims, we may request:

  • Order number
  • Photos of damaged items or packaging
  • Additional shipment details

Contact Us

For any shipping-related questions, please contact us at:

Store Name: Vexora
Email: i.manir@hotmail.com

We appreciate your business and thank you for shopping with Vexora.